We take the politics out of payment processing. Whether you run a local municipality or one of our nation’s largest cities, everyone is looking for the best hassle free, most affordable options to receive payment from consumers.

Payment reminders and multiple payment channels not only improve your effectiveness as an operator, it also builds loyalty and trust with your customers. The days of going to the post office and picking up a bundle of checks to deposit at your bank are dwindling away. Generation X doesn’t write checks, always has a computer, or mobile phone available at any time. Studies have shown that most individuals prefer to use these devices to send and receive communications. When given the opportunity the majority also prefer to use those same devices in order to make a payment at their convenience. Let us help you provide your customers a simple solution that includes multiple options for them when making a payment.

Let’s face it, you are servicing an increasing amount of customers more than you are actually staffed to handle. It’s the infamous, do more with less motto. Our payment services provide multiple options for customers to make payments, access up to date account information and provide more self-service options. By eliminating manual processes through automation we allow you to accept payments with less human involvement.

Immediately you will see the advantages off less walk-in traffic, human errors, wasted time manually posting payments and answering customer service calls. These can now be handled by the customer. Reduce late payments and cut offs with our customer email and text (SMS) notification services. To top it off, we make reconciling payments simple and seamless by providing you accurate information in the format you require.

Medical billing and the entire revenue cycle management process is one of the most important parts of running a successful Healthcare operation. In a perfect world, everyone would have the same insurance, all co-pays would be only twenty-five dollars and your need to invoice the patient would not be necessary due to the fact that the insurance company always paid the remaining balance regardless of how the treatment was coded. It’s our job to make patient payments easy not only for you but as well as the patient.

Our unique ability to sync our payment services with your back-office database allows us to provide patients with real-time account balances on the web, over the phone through our interactive voice response (IVR) system or even via a text (SMS) message. Another benefit of this setup is now being able to automate tasks that before were only able to be completed manually. Now your organization can run more efficiently while recovering money owed to you faster and at a higher collection rate. Times are changing, the needs of your patients are continually changing and we would like to help you adapt to these changes throughout time.

We’ve all heard the phrase, education is expensive. Guess what? We’ve heard the same thing about payment processing. Just like running a successful school district or university it takes a lot of forethought and effort to build the perfect payment processing system. Very few people carry adequate cash and most young adults don’t even have a checkbook. Where will we be in the next 15 years when these young adults today are the parents?

Everyone likes options and the majority of individuals are willing to pay for the convenience associated with hassle-free faster payments. We will work with your school to create the right balance for each of our payment services. Can we pass all of the payment processing costs to the student or parent when they make a payment to your school? Should we split the processing cost between you and the person making the payment? Let’s talk about which option will work best for your needs in order to get you ready for tomorrow and beyond.

Actuaries do their best to uncover every possible scenario while the agents work hard to push as many apps as possible to the underwriters. There will always be a unique ebb-and-flow between these departments. It’s our job to help you balance your company’s needs along with the needs of your customers by providing you with a fast, secure and easy to use solution for payments made to your business.

Your customers’ expectations and needs have changed throughout the years. Every agent out in the field should have the ability to accept an eCheck or a credit card for an initial payment on a policy. In addition, you should be able to send your customers account statements and invoices via email or text (SMS). In return, your customers should be able to make a payment through the same manor they received notification. Reach out to us so that we can have a conversation about your payment processing needs, the costs associated and where you need to be positioned for the future.